Date last modified: June 28, 2023
Jump to our California residents’ Notice at Collection and Privacy Rights.
Introduction
Great HealthWorks, Inc. and its subsidiaries (collectively, “we,” “us,” or “our”) respect the privacy of all persons (“you”) who visit this website or any of our other websites (our “Websites”) or who otherwise engage or interact with us by any of the means described herein. This privacy policy describes the types of information that we may collect from you or that you may provide when you visit our Websites, including any versions optimized for viewing on a wireless or tablet device, use any apps published by us, visit or interact with us on or through any platforms (including any of our social media pages), or communicate with us through our call centers or our e-mail addresses, or otherwise communicate, engage, or interact with us by any other means, including all information provided by you or collected through your participation in any loyalty, referral, or auto-ship program that we may offer. This policy also outlines how the information collected by us or provided by you, including your personal information, may be used. Please read this policy carefully to understand our policies and practices regarding your information. Your visit to our Websites or your other communication, engagement, or interaction with us is in each case subject to this privacy policy, our Terms and Conditions, and any other posted policies. By accessing any of our Websites or otherwise communicating, engaging, or interacting with us, you acknowledge that you have read and agreed to this privacy policy. If you do not agree with our policies and practices, do not use our Websites or otherwise communicate, engage, or interact with us. This policy may change from time to time, as described below. This policy and our business operations, including the operation of our Websites, are intended to comply with all applicable laws and regulations and any applicable provision will be applied in a manner that complies with the applicable law or regulation.
Intended Website Use
Our Websites and other means of communicating, engaging, or interacting with us are intended for use by adults (age 18 and over) only. Our Websites are not intended for any children under 16 years of age. We do not knowingly collect personal information from children under the age of 16. If you are under 16, do not engage or interact with us in any way, do not use our Websites or any of their features, do not register on our Websites, do not make any purchases through our Websites or through any other means (including by phone), do not use any of the interactive or public comments features of our Websites or any of our social media pages or platforms, and do not provide any information about yourself to us by any other means (including by phone or e-mail or through any of our social media pages or platforms). If you believe we might have any information from or about a child under 16, please e-mail us at: legal@greathealthworks.com.
The Websites and other means of communicating, engaging, or interacting with us are intended for use by persons from the United States and not for persons governed by privacy laws of other countries. Persons from the European Union are advised not to disclose personal information to us. Do not send us information unless you consent to the application of U.S. law and the use and disclosure of your information consistent with this privacy policy.
Information We Collect About You and How We Collect It
We collect several types of information from and about you when you visit or use our Websites or when you communicate, engage, or interact with us by other means. We may collect this information (i) from you when you provide it to us, (ii) automatically as you navigate through our Websites, and (iii) from our third-party vendors or business partners.
In particular, we may collect the categories of personal information from or about you and from the respective sources described in the following table. For a description of our expected retention period for the below categories of personal information, please refer to the section titled “How Long We Keep Your Information” below. When you provide your personal information to us through our Websites or by any other means, you are consenting to the collection, use, and disclosure of your personal information as set forth in this policy.
| Categories of Personal Information Collected | Source |
|---|---|
| Personal Identifiers, such as legal name, mailing address, e-mail address, phone number, account name, IP address, or other similar personal identifiers. | Provided by you or collected by us, our third-party vendors, or our business partners from your browser or device. |
| Customer Records containing personal information, such as name, signature, address, or phone number, and credit card number, debit card number, or other financial information required to make a purchase. | Provided by you. |
| Commercial information, such as records of products purchased or considered, or other purchasing or consuming histories or tendencies. | Provided by you or collected by us, our third-party vendors, or our business partners from your browser or device. |
| Internet activity information, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement, or the equipment used to access our Websites. | Collected by us, our third-party vendors, or our business partners from your browser or device. |
| General geolocation data, such as physical location based on mailing address or IP address. | With respect to geolocation based on your mailing address: Provided by you. With respect to geolocation based on your IP address: Collected by us, our third-party vendors, or our business partners from your browser or device. |
| Audiovisual sensory data, such as audio recordings of calls placed by consumers into our phone sales or phone customer support departments. | Provided by you. |
| Inferences drawn from other personal information collected, such as to create a profile reflecting a consumer’s preferences, characteristics, attitudes, intelligence, abilities, and aptitudes. | Inferred from information provided by you and information collected by us, our third-party vendors, or our business partners from your browser or device. |
We do not collect (i) protected classification characteristics under California or federal law (such as gender, age, and ethnicity); (ii) biometric information (such as genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data); and (iii) precise geolocation (such as GPS coordinates from a device); however, it is possible that we could receive information falling into one of the foregoing categories ancillary to our collection of the information identified in the table above, for example if a consumer voluntarily includes such information in a communication to us or mentions such information unprompted when they contact us.
We also do not collect (i) professional or employment-related information (such as current or past job history or performance) or (ii) non-public education information (such as education records directly related to a student maintained by an educational institution, which may include grades, transcripts, student financial information, or student disciplinary records) with respect to customers or prospective customers, but we may collect some or all such information with respect to persons who apply for employment with us or who perform services for us as independent contractors. This privacy policy does not apply to those categories of personal information when collected with respect to job applicants or independent contractors. Please contact us using one of the below contact methods for submitting CCPA requests regarding the applicable privacy policies for those categories of personal information with respect to job applicants or independent contractors.
How We Use Your Information
We use the personal information that we collect from or about you to support our business operations. We may use the personal information we collect from you or that is collected by our third party vendors or business partners for one or more of the following business or commercial purposes: (i) to fulfill or meet the reason you provided the information, (ii) to provide you with support and to respond to your inquiries, (iii) to develop and improve our Websites, platforms, products, and services, (iv) to create, maintain, customize, and secure your account with us, (v) to process your requests, purchases, transactions, and payments, (vi) to help protect against fraud, (vii) to personalize your experience on our Websites, social media pages, and platforms, (viii) to deliver content and product and service offerings relevant to your interests, (ix) help market and promote our products and services to you, both on our websites and across other websites, including via cross-context behavioral advertising, (x) to help maintain the safety, security, and integrity of our business operations, (xi) for testing, research, analysis, and product development, (xii) to respond to law enforcement requests and as required or provided by applicable law, (xiii) to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, (xiv) to enforce our contractual and other legal rights with you, (xv) for any other purpose disclosed by us when you provide the information, and (xvi) for any other lawful purpose.
How We Keep Your Information Secure
We use secure technology, privacy protection controls, and restrict access to safeguard your personal information.
Among those security technologies, we use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit or debit card or other payment information and helps to ensure secure online ordering. SSL Internet connections are encrypted so information cannot be read in transit and thereby protect your name, address, and credit or debit card number or other payment information.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do take steps to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Websites, social media pages, or other platforms.
Additionally, where you provide any information to be published, displayed, or posted on any public areas of our Websites or on any of our social media pages or other platforms (hereinafter “User Generated Content” or “UGC”), such UGC becomes visible to and accessible by the general public, and we are not responsible for how your UGC (or any personal information you may include in them) may be viewed, shared, or used by others.
We may disclose personal information that we collect or you provide as described in this policy to the following types of third parties for a business or commercial purpose: (i) to our subsidiaries and affiliates, (ii) to our business partners, (iii) to contractors, service providers, vendors, and other third parties who provide services to or for us, such as advertising networks, marketing partners, publishers, and other entities who perform analytics and advertise our products and services on websites not affiliated with us, and (iv) to an actual or prospective buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
We do not “sell” personal information (in the ordinary meaning of the word “sell,” meaning that we do not share personal information with third parties in exchange for money), and we do not “share” personal information (in ordinary meaning of the word “share”) with parties for their own advertising or marketing purposes. However, as described under the heading “California Residents’ Notice at Collection” below, we may disclose your personal information to certain third parties for our advertising or marketing purposes in a way (such as sharing it for cross-context behavioral advertising) that may, under California’s privacy laws, be deemed a “sale” or “sharing.”
Some third-party vendors, like Google Analytics or Facebook, for example, may use cookies, web beacons, and similar technologies to collect information about how you use our Websites in order to perform tracking and marketing analytics or serve advertisements that are more likely to be of interest to you. One way in which you can limit us and these third parties from collecting information about how you use our Websites or from sending you interest-based advertisements is to change your browser settings to reject cookies. If you are a California resident, you may also opt out of the sale or sharing of your personal information, which will limit these third parties from collecting information about how you use our Websites or from sending you interest-based advertisements, as described under the heading “California Residents’ Privacy Rights“ below.
Additionally, if you do not want to receive e-mail marketing communications from us, please refer to the opt-out instructions under the heading Opt-Out Instructions — Your Choice to Limit E-Mail Marketing below.
Our Websites, social media pages, or platforms may also offer links to and from other websites, including third-party websites. Third-party websites have their own privacy policies. If you visit a third-party website, you should review the privacy policy and any terms and conditions for that third party website.
Please be mindful that any User Generated Content that you may post on any of our Websites or any of our social media pages or platforms are, by their very nature, shared automatically with the general public. We do not control, and are not responsible for, how any third parties may share or use any of your User Generated Content.
We may also disclose your personal information: (i) to comply with any court order, law, regulation, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes, and (iii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, identity theft protection, and credit risk reduction.
How Long We Keep Your Information
We expect to retain personal information only for the period necessary to achieve the purposes for which we have collected it and as otherwise permitted by applicable law. We may retain personal information while you remain a customer and for a commercially reasonable time after the termination or deactivation of your account with us for marketing, backup, archival, legal, and/or audit purposes and as otherwise permitted by applicable law. If you are not a customer, we may retain personal information for a commercially reasonable time after collecting your information for marketing, backup, archival, legal, and/or audit purposes and as otherwise permitted by applicable law.
Automatic Data Collection Technology We Use and Third-Party Use of Cookies (and Other Tracking Technologies)
There are three commonly used automatic data tracking technologies used on our Websites: cookies, basket recovery, and clear gifs (also called web bugs or web beacons). We use these technologies to monitor the performance and effectiveness of our Websites and to communicate with you. “Cookies” are small files stored by your browser or placed on your device’s storage medium. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites. Please be assured that accepting a cookie does not give us access to your computer under any circumstances. If you disable cookies, you may be unable to place orders on or use other features of our Websites. If you experience any problems, please e-mail us at support@greathealthworks.com. Basket recovery is technology we use to identify abandoned shopping carts and to send follow up e-mail communications. If you do not want to receive shopping cart recovery e-mail communications, do not type your e-mail address into any product order form or click the “unsubscribe” button at the bottom of such e-mails. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movement of Web users, count the number of visitors to a specific webpage, determine who opened an e-mail from us, and for other related Website statistics.
In addition, some content or applications, including advertisements, on our Websites are served by third-party service providers, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with clear gifs or other tracking technologies) to collect information when you use our Websites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites (including our Websites and third-party websites) and other online services. They may use this information to provide you with interest- or behavior-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. However, you may be able to limit these third parties from collecting information about you when you use our Websites or from sending you interest- or behavior-based advertising or other targeted content by setting your browser settings to reject cookies or, if you are a California resident, by opting out of the sale or sharing of your personal information as described under the heading “California Residents’ Privacy Rights” below.
E-Mail Marketing
We want to send you marketing information via e-mail only if you want to receive it. When you visit our Websites, purchase a product or service owned, distributed, or provided by us, provide us with your contact information, or request information from us, we may from time to time send you e-mail messages describing products, services, sales, and offers. If for any reason you no longer want to receive e-mail marketing messages from us, you can opt out of future e-mails at any time by following the opt-out instructions for e-mail marketing in the following section.
Opt-Out Instructions — Your Choice to Limit E-Mail Marketing
When you provide us with your e-mail address, you are automatically opted in to receive marketing e-mails about our products, services, sales and offers. You may elect to stop receiving marketing information at any time by clicking on the “unsubscribe” link in the footer of promotional e-mails, by e-mailing us at legal@greathealthworks.com (please specify “opt-out request” in the subject line), or by sending us a letter to Great HealthWorks, Inc., Attention: Legal Department, 4150 SW 28th Way, Fort Lauderdale, FL 33312 (please mark the letter “Opt-Out Request”).
Because we are unable to process requests that do not include complete or accurate information, please be sure to provide your full name, complete mailing address, e-mail address (if applicable) and telephone number you have provided to us in any requests to opt out. Once processed, opt-out requests are effective unless they are later revoked by you or unless you later separately sign up again for marketing e-mails.
Please allow sufficient time for your opt-out request to be processed. Please note however, that you generally cannot opt out of service related announcements (i.e., order confirmation, shipping information, customer care notifications, etc.). If you have questions or concerns regarding this statement, please contact us at legal@greathealthworks.com.
Text Marketing & Notifications
By providing your mobile telephone number to us, you are subscribing to receive text marketing notifications. That means that you agree to receive recurring automated marketing messages and shopping cart reminder messages at the mobile phone number you have provided.
We determine shopping cart abandonment by using cookies and other tracking technology, to check whether the existing user has already opted in for text marketing.
Consent is not a condition of purchase. Reply “STOP” to unsubscribe and “HELP,” for help. Msg & Data rates may apply.
If you do not wish to be part of our service, you can unsubscribe at any time by texting “STOP,” “CANCEL,” “QUIT,” “END,” or “UNSUBSCRIBE” to any mobile message you received from us. You may get another text message confirming that you have unsubscribed from our service. You also agree that by sending an e-mail, calling in, or sending any other means of opting out or to unsubscribing or using words different from the ones presented above will not be reasonable means to unsubscribe from our service.
When you opt in to receive text messages from us you may expect to get occasional texts concerning latest Text Alerts, Surveys, Welcome messages, Customer Win-backs, Text Campaigns, Giveaways, Flash Sales, Upsells, Feedback or Review Requests, etc. If your device does not support MMS we will deliver a SMS instead and strip the image. Confirmation of receipt of opt-out messages or requests will also be delivered as a standard text message (SMS).
Carriers (AT&T, T-Mobile, Verizon, Sprint, Rogers, MetroPCS, etc.) are not responsible or liable for undelivered or delayed messages.
For California Residents: Notice at Collection & Privacy Rights
This section provides certain additional information applicable to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (as so amended, the “CCPA”).
California Residents’ Notice at Collection
PLEASE NOTE: If you are a California resident who either applies for employment with us or provides services to us as an independent contractor, then please contact us using one of the below contact methods for submitting CCPA requests for an alternate California residents’ notice at collection that applies to you.
This notice at collection for California residents, together with the below description of California residents’ privacy rights, supplements the other sections of this privacy policy that are not California-specific.
When you provide your personal information to us by any means you are consenting to the collection, use, and disclosure of your personal information in accordance with the terms of this privacy policy, including this California residents’ notice at collection, and all other applicable laws.
We collect your personal information to support our business operations. For information about what categories of personal information we may collect from or about you, the sources of that information, the business or commercial purposes for using that information, and what types of third-party service providers we may share that information, and our expected retention period for that information, please see the above sections of our privacy policy, including the sections entitled “Information We Collect About You and How We Collect It,” “How We Use Your Information,” “How We Share Your Information,” and “How Long We Keep Your Information.”
Although we do not sell personal information in the ordinary meaning of the word “sell” (meaning that we do not disclose your personal information to third parties in exchange for money) we may “sell” or “share” (as those words are defined in the CCPA) some of the personal information that we collect that falls into the following categories of personal information with third parties for our marketing and advertising purposes, including cross-context behavioral advertising, as indicated in the chart below. If you are a California residents you have the right to opt out of such sale or sharing of your personal information; for additional information, including how to exercise your right to opt out, please refer to the section titled “California Residents’ Privacy Rights” below. Note that some of the categories in the chart below may overlap.
| Categories of Personal Information Collected | Any of the Personal Information in this Category Sold / Shared for Cross-Context Behavioral Advertising? |
|---|---|
| Personal Identifiers, such as legal name, mailing address, e-mail address, phone number, account name, IP address, or other similar personal identifiers. | Yes. |
| Customer Records containing personal information, such as name, signature, address, or phone number, and credit card number, debit card number, or other financial information required to make a purchase. | Yes, but only with respect to information that also constitutes personal identifiers (such as name and address), and not with respect to any financial information required to make a purchase (such as credit card or debit card numbers). |
| Commercial information, such as records of products purchased or considered, or other purchasing or consuming histories or tendencies. | Yes. |
| Internet activity information, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement, or the equipment used to access our Websites. | Yes. |
| General geolocation data, such as physical location based on mailing address or IP address. | Yes. |
| Audiovisual sensory data, such as audio recordings of calls placed by consumers into our phone sales or phone customer support departments. | No. |
| Inferences drawn from other personal information collected, such as to create a profile reflecting a consumer’s preferences, characteristics, attitudes, intelligence, abilities, and aptitudes. | Yes. |
California Residents’ Privacy Rights
PLEASE NOTE: If you are a California resident who either applies for employment with us or provides services to us as an independent contractor, then please contact us using one of the below contact methods for submitting CCPA requests for information regarding certain additional privacy rights you may have under the CCPA.
If you are a California resident, then under the CCPA you have certain rights regarding your personal information, including:
- the right that, upon your request, we disclose to you, up to twice in a 12-month period:
- the categories of personal information we have collected about you, the categories of sources for that personal information, our business or commercial purpose for collecting, selling, or sharing personal information, and the categories of third parties to whom we disclose personal information; and
- in addition to the above, if and to the extent applicable, the categories of personal information that we have sold or shared for cross-context behavioral advertising about you or that we have disclosed about you for a business or commercial purpose and the categories of third parties to whom your personal information was sold or shared or to whom it was disclosed for a business or commercial purpose;
- the right that, upon your request, we disclose to you, up to twice in a 12-month period, the specific pieces of personal information we have collected about you;
- the right that, upon your request, we correct any inaccurate personal information we have collected about you;
- the right that, upon your request, we delete your personal information that we collected from you and retained, subject to certain exceptions (for example, if the information is necessary to complete a transaction or to comply with a legal obligation); and
- the right to opt out of the sale or sharing of your personal information (if applicable).
We will not discriminate against you for exercising any of your CCPA rights: we will not deny you our goods, charge you a different price for our goods, or provide you a different level or quality of goods if you exercise any of your CCPA rights.
Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information under the CCPA. You may also make a CCPA request on behalf of your minor child.
Your CCPA request must: (i) be a verifiable consumer request, i.e., you must provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information or an authorized representative of such person, and (ii) provide us with sufficient detail that allows us to properly understand, evaluate, and respond to your request.
Making a verifiable consumer request does not require you to create an account with us.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period. Our response will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your CCPA request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
How to Opt Out of the Sale/Sharing of Your Personal Information
If you wish to opt out of the sale or sharing of your personal information, please click the “Your Privacy Choices” link or the 
icon at the bottom of this page to submit your request to opt-out. You may also use an opt-out preference signal, such as the Global Privacy Control (GPC), to opt out of the sale or sharing of your personal information, or contact us using one of the other methods for submitting CCPA requests identified in the next subsection.
How to Submit a CCPA Request
To submit a request under the CCPA for yourself (or as an authorized agent on behalf of someone else), please use our online Data Subject Rights Request portal or please contact us at:
Phone: 1-800-791-0669
Email: privacy@greathealthworks.com (please specify “CCPA Request” in the subject line)
Postal Address: Great HealthWorks, Inc., Attention: Legal Department, 4150 SW 28th Way, Fort Lauderdale, FL 33312, USA (please mark the letter “CCPA Request”).
Changes to this Privacy Policy
We may revise this privacy policy at any time with or without notice. It is our practice to post any changes we make to this policy on this page. The date that this policy was last revised is identified at the top of this page. Changes become effective when posted. You are responsible for periodically visiting this policy on this page to check for any changes. Your continued use of any of our Websites or continued engagement or interaction with us after we make changes to this policy is deemed to be an acceptance of those changes.
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